Account Assignment Process Logs Are Not Helpful (Doc ID 2194620.1)

Last updated on OCTOBER 21, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
When customer runs Account Assignment Process for multiple logs, the logs provided are generic and do not indicate the exact problem logs.

EXPECTED BEHAVIOR
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Customer expects a log file containing a series of errors with

STEPS
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The issue can be reproduced at will with the following steps:
1. Customer goes to scheduled processes
2. Customer runs Account Assignment Process (in debug mode)
3. Logs provided are not relevant.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pinpoint the problematic accounts.

Cause

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