Account Assignment Process Logs Are Not Helpful
(Doc ID 2194620.1)
Last updated on APRIL 08, 2024
Applies to:
Oracle Fusion Sales - Version 11.1.11.1.0 and laterOracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Accounts, Contacts, Households
ACTUAL BEHAVIOR
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When customer runs Account Assignment Process for multiple logs, the logs provided are generic and do not indicate the exact problem logs.
EXPECTED BEHAVIOR
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Customer expects a log file containing a series of errors with
STEPS
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The issue can be reproduced at will with the following steps:
1. Customer goes to scheduled processes
2. Customer runs Account Assignment Process (in debug mode)
3. Logs provided are not relevant.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot pinpoint the problematic accounts.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |