Oracle Access Manager Error: "The user has already reached the maximum allowed number of sessions. Please close one of the existing sessions before trying to login again" (Doc ID 2195382.1)

Last updated on OCTOBER 21, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to Oracle Access Manager, the following error occurs:

ERROR
-----------------------
The user has already reached the maximum allowed number of sessions. Please close one of the existing sessions before trying to login again


STEPS TO DUPLICATE
-----------------------
The issue can be reproduced at will with the following steps:

  1. Launch OAM page
  2. Provide username and password
  3. Click OK
  4. Observe error



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms