Fusion Application - Fusion Payroll - Error When Run Process Recalculate Payroll For Retroactive Changes (Doc ID 2198805.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, SA - Saudi Arabia Legislation

When attempting to run Retropay process, the following error occurs.

ERROR
-----------------------
Error ORA-20001: The employment level entered is not eligible for the element "Element name" on 2016-xx-xx. Details: You cannot grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule. ORA-06512: at "FUSION.PAY_RETRO_PKG", line 1679 ORA-06512: at li occurred in table pay_retro_pkg.create_retro_entry at location 3065.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Retropay process
2. Error is returned
 


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms