Last updated on OCTOBER 31, 2016
Applies to:Oracle Fusion Global Payroll Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version, SA - Saudi Arabia Legislation
When attempting to run Retropay process, the following error occurs.
Error ORA-20001: The employment level entered is not eligible for the element "Element name" on 2016-xx-xx. Details: You cannot grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule. ORA-06512: at "FUSION.PAY_RETRO_PKG", line 1679 ORA-06512: at li occurred in table pay_retro_pkg.create_retro_entry at location 3065.
The issue can be reproduced at will with the following steps:
1. Run Retropay process
2. Error is returned
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