Fusion Global Payroll: Error When Run Process Recalculate Payroll For Retroactive Changes
(Doc ID 2198805.1)
Last updated on SEPTEMBER 28, 2020
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and laterOracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Release : 11.1.11.1.0
Symptoms
When attempting to run Retropay process, the following error occurs.
ERROR
-----------------------
Error ORA-20001: The employment level entered is not eligible for the element "Element name" on 2016-xx-xx. Details: You cannot grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule. ORA-06512: at "FUSION.PAY_RETRO_PKG", line 1679 ORA-06512: at li occurred in table pay_retro_pkg.create_retro_entry at location 3065.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Retropay process
2. Error is returned
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |