Approve/Reject Buttons In Requisition Approval Notification Email Are Not Working Correctly
(Doc ID 2199833.1)
Last updated on JULY 27, 2023
Applies to:
Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Approve Requisition
ACTUAL BEHAVIOR
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The email notification body contains 2 sets of approve/reject controls.
unable to approve or reject Requisition from email notification using the approve or reject icons.
the email generated has To = reject_mailtoURL
EXPECTED BEHAVIOR
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be able to approve requisition from email
STEPS
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The issue can be reproduced at will with the following steps:
1. submit requisition for approval
2. from email click on reject button(icon)
3. the email that is created doesn't have TO email address instead has reject_mailtoURL
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot approve or reject requisitions using email
Changes
Requisition Approval Notification Email layout is changed in Release 11 and above
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |