Why Are the Results Different in the Lead Score Filter and the Classic Insight Lead Score Dashboard? (Doc ID 2200193.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 and later
Information in this document applies to any platform.

Symptoms

When filtering on lead score, the numbers are different than the results in the Classic Insight Lead Score by Contact dashboard.

In the following example, there are zero contacts with a lead score of A3 in the filter, but six contacts in the dashboard.

Filter:

    

Cause

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