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Settings option missing in Browse Catalog and Not all Product Groups are shown (Doc ID 2200495.1)

Last updated on JUNE 22, 2022

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Added new Product Groups, but only Sales Admin can see all the new Product Groups. Sales Users do not have visibility to the new Product Groups.

EXPECTED BEHAVIOR
-----------------------
All Active Product Groups in the Root Catalog should be shown in the Browse Catalog

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Opportunities > Drill down on an Opportunity > Browse Catalog > New Product Groups not shown
2. Browse Catalog > Settings missing in the Catalog page


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This issue is preventing customers to select the new Product Groups.

Cause

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In this Document
Symptoms
Cause
Solution


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