Oracle Documents Cloud Service -- Newly Added User is Unable to Access Document Cloud Service
Last updated on AUGUST 09, 2017
Applies to:Oracle Documents Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
When an Identity Domain Administrator logs in to Oracle Documents Cloud Service and creates a new user for that service, the new user cannot access the Documents Cloud Service. When the new attempts to log into the Documents Cloud Service, the user encounters the following error:
Sorry, But We Are Experiencing Some Issues. We're working hard to fix them. Please try again later.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms