Oracle Content and Experience Cloud Service -- Newly Added User is Unable to Access Cloud Service
(Doc ID 2202026.1)
Last updated on MARCH 10, 2023
Applies to:
Content and Experience Cloud Service - Version 14.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
When an Identity Domain Administrator logs in to Oracle Content and Experience Cloud Service and creates a new user for that service, the new user cannot access the Cloud Service. When the new user attempts to log into the Cloud Service, the user encounters the following error:
Sorry, But We Are Experiencing Some Issues. We're working hard to fix them. Please try again later.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |