Oracle Content and Experience Cloud Service -- Newly Added User is Unable to Access Cloud Service
(Doc ID 2202026.1)
Last updated on JULY 06, 2020
Applies to:Content and Experience Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
When an Identity Domain Administrator logs in to Oracle Content and Experience Cloud Service and creates a new user for that service, the new user cannot access the Cloud Service. When the new user attempts to log into the Cloud Service, the user encounters the following error:
Sorry, But We Are Experiencing Some Issues. We're working hard to fix them. Please try again later.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document