My Oracle Support Banner

Fusion Benefits: Employee Annual Rate Not Getting Displayed For a Plan On Self Service (Doc ID 2204682.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Oracle Fusion Benefits Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Employee Annual Rate not getting displayed for a Plan on Self Service

The issue can be reproduced at will with the following steps:
1. Login as User
2. Navigate>About Me> Benefits
3. Start enrollment
4. Go to Plan train stop
5. Employee Annual Rate does not appear for the desired plans


Changes

 User needs to back out the plan

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.