My Oracle Support Banner

"An invalid User Name or Password" Error Attempting to Access OBIEE Through OTM (Doc ID 2205470.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

 A user is attempting to work with OTM Reports (create, modify, delete reports). When accessing the following URL:

https://<servicename>-<identity-domain-name>.otm.oraclecloud.com/analytics/

The following Error is encountered:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.