CSV Export 'View Source' Showing Chinese Characters

(Doc ID 2206676.1)

Last updated on NOVEMBER 23, 2016

Applies to:

Oracle Transportation Management - Version 5.5.06.07 and later
Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Global Trade Management - Version 6.1.0 and later
Oracle Global Trade Management Cloud Service - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

Business Users can not export CSV in IE 11. The export is treated by Excel or Notepad++ as a single row, therefore preventing from data manipulation.

The workaround for this is to right click and use 'View Source' but when you try this you get Chinese characters. 

 

Cause

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