Users: Profiler and/or Engage License Checkbox Not Ticked Even with Correct Security Group Assignment
(Doc ID 2213681.1)
Last updated on OCTOBER 04, 2019
Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10] Information in this document applies to any platform.
In the Licensing section of a user profile, the Eloqua Engage and/or Eloqua Profiler checkbox is not ticked. The Licensing page, however, for both the Engage Users and Prospect Profiler User security groups states that users in each group will inherit the selected licenses.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!