FA: SCM: OM: Can Lot Numbers and Serial Numbers be Entered and Validate During the Return (RMA) Order Receiving Process ? (Doc ID 2216700.1)

Last updated on MAY 25, 2022

Applies to:

Goal

Does the Return (RMA) Order Process, Validate Lot Numbers and Serial Numbers to ensure that the sames Lot and Serial numbers are used during the Receiving process?

The issue can be reproduced at will with the following steps:
1. Setup Receiving Parameters for RMA with Validate Serial = Yes.
2. Receive RMA for Lot or Serial Controlled Item.
3. At the Put Away step users expect to select the lot and/or serial numbers that were issued on the original Sales Order.
4. However the Lot and/or Serial number LOV is not available.

Solution

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