Expense Report Created Is Not Being Picked Up In Invoices Payables (Doc ID 2221306.1)

Last updated on OCTOBER 22, 2023

Applies to:

Symptoms

On:11.1.11.1.0,Manage Expenses-Process Expense Reimbursements-Create Payable Documents

ACTUAL BEHAVIOR:
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User has created an expense report for which all the process is done and it is 'ready for payment'. User is able to see the report in Review Invoices task under Auditing tab. But in Payable, user is not able to find it in Invoice.

EXPECTED BEHAVIOR:
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Expense report should be transferred to the payable and when invoice number queried using expense report number it should be visible in Payable.

STEPS
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Steps being followed are as follows-

1) Create expense report.
2) Audit the report
3) Go to task, Perform 'Process Expense Reimbursement and Cash Advances'. Submit the process.
4) Then status of report changes to, 'Ready for Payment'.
5) In "Review Payment Request", check for the particular expense report.
6) Now I checked the same in "Review Invoices" task, I got the report in that task also.
6) When I am checking the same report in Invoices in Payable infolet, I am not able to fetch the report there for paying it.

Cause

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