Oracle Fusion Benefits: Legislative Identifier Required Even Though it Already Exists
(Doc ID 2222878.1)
Last updated on OCTOBER 16, 2023
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and laterOracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Manage Benefits
ACTUAL BEHAVIOR
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The contacts are being required to have a legal identifier even though the record has an SSN associated with it.
EXPECTED BEHAVIOR
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Legal identifier should not be required in this case.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as employee and make benefits elections.
2. Add contact to benefits.
3. Action item to provide legal identifier is being created.
BUSINESS IMPACT
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This is causing an issue with further updating the elections.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |