Error: "TIMESTAMP [UserResourceApi] - Failed Provisioning P6AI" When Attempting to Assign a P6 Application Instance to a User Within the Cloud Administration Application
(Doc ID 2223926.1)
Last updated on OCTOBER 19, 2023
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 220.127.116.11 and later
Information in this document applies to any platform.
Using Primavera P6 Enterprise Project Portfolio Management Cloud Service:
When attempting to assign a P6 EPPM application instance (for example, P6 Application Instance for production access), the provisioning fails and the following is logged to the provisioning log accessible within cloud administration:
The issue can be reproduced at will with the following steps:
- Login to Cloud Administration
- Select a user
- Attempt to add an application instance for a user
- Note the error which occurs in the provisioning log
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