Deleting OCC Environment Data, Including Reprovisioning / Resetting a Non-production Environment (Doc ID 2225128.1)

Last updated on AUGUST 09, 2024

Applies to:

Details

The supported process and expected actions are for clients and partners to use the platform tools available to move data and code. As a result, Oracle strongly encourages customers to use the public Admin REST API calls to remove environmental data. As part of this action, customers may also want to consider scripting calls to facilitate data removal.

Actions

To identify public admin REST API calls that delete data, Oracle recommends the reviewing the following resources:

My Oracle Support Knowledgebase

Numerous Commerce Cloud knowledgebase articles exist that detail how to use REST to delete most types of OCC data. Customers can search for knowledge article by using the search bar within My Oracle Support (details found in Note 1543724.1 ), 

Commerce Cloud REST API Guide

The OCC REST API Guide, found at https://docs.oracle.com/en/cloud/saas/commerce-cloud/cxocc/index.html , contains all available REST entries for deleting data

Commerce Cloud Documentation

The OCC documentation, found at https://docs.oracle.com/en/cloud/saas/commerce-cloud/index.html , contains articles for how to delete items. Customers can also use the search feature to list all deletion articles listed in the guides.

Contacts

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.