Shipment is not Updated When Release Updated to Zero with Agent Action "ORDER RELEASE - MOD - PROPAGATE CHANGES" (Doc ID 2231646.1)

Last updated on FEBRUARY 08, 2017

Applies to:

Oracle Transportation Management - Version 6.4.1 and later
Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Operational Planning Cloud Service - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

You have a process that updates the order release line and release quantities via transmission.

This process is then supposed to propagate the changes to the shipment which is working as expected when the "new" quantity is not zero.

When the XML quantities is 0, the release line and release are properly however the shipment keeps the same value it had previously.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms