My Oracle Support Banner

Person Eligible For A Benefit Plan Is Not Able To See It. (Doc ID 2231847.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Person Eligible for a Benefit plan is not able to see it.

I have created a Benefits plan for a legal entity, but somehow it appears to some person of that company. It should appear to all of them, right?

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.