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When attempting to run On Collections the Metric Report an error is raised : Cannot get olap application Information. Essbase Error(1051030): Application IEX does not exist (Doc ID 2233534.1)

Last updated on MAY 25, 2018

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Manage Collections-Manage Collections Work

ACTUAL BEHAVIOR
=================
Error in Fusion on collection Metric

ERROR
======
Cannot get olap application Information. Essbase Error(1051030): Application IEX does not exist

STEPS
======
The issue can be reproduced at will with the following steps:
1. Collections
2. Collection Dashboard
3.Metric Tab > Query a customer Account and attempt to run the metric report
4.-Error raised

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the metric report for their customers

Changes

 

Cause

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