TCC: A Requisition Export's Business Unit/Group Differs From Recruiting (Doc ID 2237836.1)

Last updated on MARCH 15, 2017

Applies to:

Oracle Taleo Platform Cloud Service - Connect - Version 15A and later
Oracle Taleo Recruiting Cloud Service - Version 15A and later
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 15A and later
Information in this document applies to any platform.

Symptoms

In Recruiting a requisition's Business Unit and Business Group have different values than what is in the results of an integration export.

Additional Information:

The problem zone's Organization structure is defined as shown below.

     Configuration > SmartOrg Administration > Organization Structure

     LEVEL
     No. Description
     1    Business Group 
     2    Business Unit
     3    Org Unit
     4    MRU

In Recruiting the requisition is displaying organizations at that have the expected levels based on the above configuration.  The problem is that the export retrieves different or blank values for Business Group / Unit.

The export script is retrieving using the following paths:

     Requisition,JobInformation,Organization,Parent,Parent,Parent,Name (alias: Business_Group)
     Requisition,JobInformation,Organization,Parent,Parent,Name (alias: Business_Unit)

Cause

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