Report Final link is Disabled on Locked Case
(Doc ID 2242032.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety Cloud Service - Version 8.0 and laterInformation in this document applies to any platform.
Symptoms
When a case is locked after a report is scheduled, the Final link of the scheduled report is not enabled on Case Form >> Regulatory Reports.
This issue is unable to be reproduced intentionally and can be happened to any report type of reports to any agency inconsistently.
HOW TO REPEAT:
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1) Create a new spontaneous case.
2) Enter data to the case for report.
3) Schedule CIOMS-I report on Regulatory Reports tab. Final link is not enabled. This is expected.
4) Lock the case. Final link is still not enabled. This is unexpected.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |