500 Internal Server Error Occurs While Doing Party Screening Action

(Doc ID 2247125.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Global Trade Management Cloud Service - Version 6.4.1 to 6.4.2 [Release 6.4]
Oracle Transportation Management - Version 6.4.1 to 6.4.2 [Release 6.4]
Oracle Global Trade Management - Version 6.4.1 to 6.4.2 [Release 6.4]
Information in this document applies to any platform.

Symptoms


When performing Party Screening with regard to a Transaction line, 500 Internal Server Error is seen

STEPS
---------
The issue can be reproduced at will with the following steps:
01. Navigate to GTM Menu>>Transaction Workbench and select a transaction
02. Click on screening results of the transaction and select as "not a match" for a status
03. Click Save
04. 500 Internal Server Error is seen


Cause

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