500 Internal Server Error Occurs While Doing Party Screening Action
(Doc ID 2247125.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Global Trade Management Cloud Service - Version 6.4.1 to 6.4.2 [Release 6.4]Oracle Transportation Management - Version 6.4.1 to 6.4.2 [Release 6.4]
Oracle Global Trade Management - Version 6.4.1 to 6.4.2 [Release 6.4]
Information in this document applies to any platform.
Symptoms
When performing Party Screening with regard to a Transaction line, 500 Internal Server Error is seen
STEPS
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The issue can be reproduced at will with the following steps:
01. Navigate to GTM Menu>>Transaction Workbench and select a transaction
02. Click on screening results of the transaction and select as "not a match" for a status
03. Click Save
04. 500 Internal Server Error is seen
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |