The Database Has Not Been Configured to Run Background Jobs and System Monitor Process Is Stuck in a Running State

(Doc ID 2250273.1)

Last updated on APRIL 13, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to log on P6 Professional, the following error occurs:


The database has not been configured to run background jobs. To correct the problem, please contact your System Administrator or see the Administrator's Guide: Last System Monitor Job Run: DATE and Time


The data monitor job has been running successfully, however the System Monitor Job is stuck in a running state for an extended period of time.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms