The Database Has Not Been Configured to Run Background Jobs and System Monitor Process Is Stuck in a Running State (Doc ID 2250273.1)

Last updated on APRIL 13, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.6.5 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.1.6.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to log on P6 Professional, the following error occurs:

ERROR

The database has not been configured to run background jobs. To correct the problem, please contact your System Administrator or see the Administrator's Guide: Last System Monitor Job Run: DATE and Time

ADITIONAL

The data monitor job has been running successfully, however the System Monitor Job is stuck in a running state for an extended period of time.

Cause

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