Unable To Do A Partial Refund On A Receipt (Doc ID 2250780.1)

Last updated on APRIL 02, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Receipts

Unable to do a partial refund on a receipt

ERROR
-----------------------
You must define an active receivables activity for refunds before creating a refund (AR-856536)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms