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Change User Role Does Not Refresh Springboard Menus (Doc ID 2251636.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.4.2 and later
Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Oracle Global Trade Management - Version 6.4.2 and later
Oracle Global Trade Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

A User Role is assigned a specific Menu configuration via Manage User Access. When a User switches this this User Role, the menu options are NOT changed to reflect this configuration.

Cause

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In this Document
Symptoms
Cause
Solution
References


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