Job Summarization Results In Catastrophic Failure (Doc ID 2253677.1)

Last updated on APRIL 20, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.5.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to summarize projects, an error message is received -
A fatal error has occurred. More information can be found in the server logs. Please contact your system administrator. logs.catastrophic_failure


The issue can be reproduced at will with the following steps:
1. Launch P6 Web
2. Open Project
3. Click on Actions / Summarize Projects
4. Observe the error


Cause

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