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Not Able To Add The Attachment From Expense Dashbaord (Doc ID 2256799.1)

Last updated on NOVEMBER 15, 2019

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Manage Expenses-Approve Expense Report

ACTUAL BEHAVIOR
---------------
When employee is asked for Requested Information for expense report by his manager , when he tries to attach the receipts or documents to the expense report, he is not able to submit it.The status remains shows as requested information

EXPECTED BEHAVIOR
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Once employee attaches receipt document and submit the receipts,then expense should go to his manager for approval

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an expense report without attachment and submit for approval
2. Manager requests for information
3.Employee adds attachments and submits the receipts i.e.go through expense dash board--> Requires action - > Open the ER and add the attachment and submit .

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot provide requested information and not able process expense report

Cause

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In this Document
Symptoms
Cause
Solution
References


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