Not Able To Add The Attachment From Expense Dashbaord (Doc ID 2256799.1)

Last updated on DECEMBER 02, 2022

Applies to:

Symptoms

On : 11.1.11.1.0 version, Manage Expenses-Approve Expense Report

ACTUAL BEHAVIOR
---------------
When employee is asked for Requested Information for expense report by his manager , when he tries to attach the receipts or documents to the expense report, he is not able to submit it.The status remains shows as requested information

EXPECTED BEHAVIOR
-----------------------
Once employee attaches receipt document and submit the receipts,then expense should go to his manager for approval

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an expense report without attachment and submit for approval
2. Manager requests for information
3.Employee adds attachments and submits the receipts i.e.go through expense dash board--> Requires action - > Open the ER and add the attachment and submit .

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot provide requested information and not able process expense report

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.