NON A Receivable Can't Be Accounted After The Offset (Doc ID 2258289.1)

Last updated on APRIL 24, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Receipts

A receivable can't be accounted after the offset

As the screenshots showed, there is one receipt (YS20170204) cannot be accounted. The following error is experienced when executing Create Accounting:


ERROR
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The subledger journal entry does not balance in the entered currency

STEPS
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The issue can be reproduced at will with the following steps:
1. Oracle Fusion Receivables
2. Mange Receipts
3. Search Receipt
4. Actions ===> Create Accounting

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create accounting for the receipt and this impacts period close activities.

Cause

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