"Access Prohibited You are not currently authorized to use Oracle BI Interactive Dashboards" When Accessing Dashboard or Report (Doc ID 2261546.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Transportation Intelligence Cloud Service - Version 6.4.1 and later
Oracle Global Trade Intelligence Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

The user receives this error when trying to navigate to the Transportation or Trade Intelligence Dashboard or Reports:

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms