My Oracle Support Banner

After Modifying Plan Document Task Workflow, Users Started Seeing APPROVE Action on the Worklist. This Action Did Not Update the Approval Status. (Doc ID 2264445.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms


We are seeing an additional APPROVE action available to Participants when they click on 'Action Request: Compensation Plan Document Available'.

Following are the actions available
1) Approve : When Participant clicks on this option, the task gets completed but the Plan Document does not get accepted and Participant does not have any further option to Accept the Plan.
                   This action should not be available to the Participant, and this is not working as intended. We are not even able to withdraw the plan document
2) Reject   : The plan document gets rejected. This is working as intended.
3) Accept   : The plan document gets approved. This is working as intended.


EXPECTED BEHAVIOR
The Approve option should not exists for the participant.  It should only exists for the managers approvals.

STEPS
1. Submit plan approval
2. Participant click on the notification in the worklist and see the additional option.

Changes

User had modify the workflow task notification for plan document.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.