Error After Upgrade ADF_FACES-60097, ADF_FACES-60096 (Doc ID 2264833.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Upgrade

When attempting to access Leads with SP user, the following error occurs.

ERROR
-----------------------
ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #9

and

An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 446, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.

The issue happens after clicking the Leads icon, so the user doesn't even get to the Overview Table of Leads.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
SUI -> Leads


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use leads.

Cause

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