Error After Upgrade ADF_FACES-60097, ADF_FACES-60096

(Doc ID 2264833.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Upgrade

When attempting to access Leads with SP user, the following error occurs.

ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #9


An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 446, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.

The issue happens after clicking the Leads icon, so the user doesn't even get to the Overview Table of Leads.

The issue can be reproduced at will with the following steps:
SUI -> Leads

The issue has the following business impact:
Due to this issue, users cannot use leads.


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