Cannot Discard Contract
(Doc ID 2266390.1)
Last updated on AUGUST 02, 2022
Applies to:
Oracle Fusion Revenue Management Cloud Service - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Symptoms
ISSUE CLARIFICATION
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On 11.1.11.1.0
After running ESS job 'Discard Customer Contracts' , the contracts are not picked up.
The contract is still there after running Discard Contracts
EXPECTED BEHAVIOR
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The already identified contracts should be discarded after running 'Discard Customer Contracts'
STEPS
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The issue can be reproduced at will with the following steps:
1. Run the ESS job 'Discard Customer Contracts'
2. Enter following parameters:
From Contract Number 7078
To Contract Number 7078
3. The contract is still there after running Discard Contracts
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Discard Customer Contracts
Cause
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In this Document
Symptoms |
Cause |
Solution |