Order Scheduling Fails With:- Order Promising did not schedule one or more fulfillment lines in the group. Evaluate the error, and resubmit the request.(DOO-2685017) (Doc ID 2267847.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

A error is reported when creating an order revision, the error is reported when the line is scheduled

Order Promising did not schedule one or more fulfillment lines in the group. Evaluate the error, and resubmit the request.(DOO-2685017)


NOTE: The Order Promising error reported is a generic error and may reported for under a number of different conditions. This note describes the error when the line item is defined with the - Ship Model Complete (SMC) - attribute set to N.

The issue can be reproduced by executing the following steps:
1. Create a Revision to an existing order
2. Make changes to the order
3. Submit the revision
4. The error is raised by Scheduling task

Cause

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