Duplicate Resolution Batch Is In Processing Status For A Long Time
(Doc ID 2270219.1)
Last updated on AUGUST 27, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Data Quality, Customer Hub
Duplicate Resolution Batch is not Completed and remained in Status Processing.
Batch ID : 300000442171029
EXPECTED BEHAVIOR
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Duplicate Resolution Batch should be completed
STEPS
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1. Log into Fusion Applications
2. Customer Data Management
3. Duplicate Resolution Batch
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete Duplicate Resolution Batch
Changes
Server bounce
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |