Auto Reconciliation Rule One To One (Reference And Amount) Are Not Working (Doc ID 2270416.1)

Last updated on AUGUST 07, 2024

Applies to:

Symptoms

On : 11.1.11.1.0 version, Set Up CTM-Define Bank Statement Processing and Reconciliation

ACTUAL BEHAVIOR
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Auto Reconciliation rule One to One (Reference and Amount) are not working
even though the Reference and amount matches

EXPECTED BEHAVIOR
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Auto Reconciliation rule One to One (Reference and Amount) should work
when the Reference and amount matches


STEPS
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The issue can be reproduced at will with the following steps:
1. Create External transactions with different amount but same reference number
2. Load the Bank statements for the transactions
3. Try to Autoreconcile

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot auto reconcile the bank statements.

Cause

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