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Manage Territory Geography Processes Blocked Status (Doc ID 2271281.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Territory Management, Quotas

Manage Territory geography Processes Blocked Status

Trying to remove one of the territories"Switzerland" from Zones Hierarchies "US".
On selecting and click on delete button, The territories not deleting because the process goes into blocked Status.

Job Status Information shows : Process is blocked by one or more incompatible processes



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Go to manage territory geography
Select US zone
Under that select : Switzerland
And delete.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot delete geography under Zone

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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