Employee Unable To Add Contacts From Self Service
(Doc ID 2271374.1)
Last updated on FEBRUARY 09, 2023
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.11.1.0 version, Manage Benefits
When attempting to add contact via benefit self service
the following error occurs.
ERROR
-----------------------
Error : java.NullPointer Exception
STEPS
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The issue can be reproduced at will with the following steps:
1. About me-> benefit-> try to add contact
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to add the contact via benefit self service
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |