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404 or Blank Page After Changing A Theme From Default Templates (Doc ID 2272810.1)

Last updated on NOVEMBER 04, 2022

Applies to:

Content and Experience Cloud Service - Version and later
Information in this document applies to any platform.


After swapping to a new theme within Site Builder, a 404 is encountered with an error similar to the following:

Status 404 returned from /sites/web?IdcService=SCS_GET_LAYOUT&siteId=showme2-cec&theme=ShowMe-CEC2&layout=pricing.html with response: {

"LocalData": {
"IdcService": "SCS_GET_LAYOUT",
"StatusCode": "-16",
"StatusMessage": "csScsUnableToGetLayout 'path:/25737523669367460/dcs/Themes/ShowMe-CEC2/layouts/pricing.html' does not exist.",
"StatusMessageKey": "!csScsUnableToGetLayout!csFldDoesNotExist,path:/25737523669367460/dcs/Themes/ShowMe-CEC2/layouts/pricing.html",
"SuppressContentDisposition": "1",
"dUserFullName": "Larry Ellison",
"idcToken": "1486310706641:C06D7D77CDE1ABE3864314F661E152E4",
"localizedForResponse": "1"

"ResultSets": {



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