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Troubleshooting the Oracle Mobile Authenticator on Android (Doc ID 2273781.1)

Last updated on JULY 25, 2023

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Google Android

Goal

This article is to assist with troubleshooting and gathering data that can be shared with Oracle to debug the Authenticator (Oracle Mobile Authenticator) App for the Android platform, which can be used for Multi-Factor Authentication within the Oracle Identity Cloud Services.

Solution

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In this Document
Goal
Solution

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