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Error While Loading Contract: The bill-to customer account site using the original system reference cannot be derived (Doc ID 2274171.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to load contracts, the following error occurs:

Header level Errors:
The bill-to customer account site using the original system reference cannot be derived.
The bill-to customer site identifier provided is invalid. Enter a valid bill-to customer site identifier.

Line Level Errors:
The bill-to customer account site using the original system reference cannot be derived.

Cause

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In this Document
Symptoms
Cause
Solution


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