Export Journals to Excel in Manage Journals Error: Gateway Timeout For Journals with More than 500 Lines

(Doc ID 2279212.1)

Last updated on FEBRUARY 21, 2018

Applies to:

Oracle Fusion General Ledger - Version and later
Oracle Fusion General Ledger Cloud Service - Version and later
Information in this document applies to any platform.


When exporting journal lines to Excel from Manage Journals page, the error prompts below

Gateway Timeout
The proxy server did not receive a timely response form the upstream server.
Reference #1.770bba46.1493141422.1e007f0b

The issue can be reproduced at will with the following steps:
1. Navigate to Manage Journals Page > Search for Journals
2. Click on Journal Lines and click the Export to Excel icon
3. Users get the error above if the journal lines exceeds 2,200.


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