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Oracle Fusion Benefits: Termination Life Event Not Triggering for Termed Employee (Doc ID 2281226.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Employee is terminated in the system and the Termination event is not being created. Also, the Termination event cannot be found in the LOV of the possible LE's for the employee when adding an event.

EXPECTED BEHAVIOR
-----------------------
When the employee is terminated, the Termination event should be posted. Also, the Termination event should be available in the LOV when adding an event.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Terminate the employee
2. Go to the Life Events for the employee
3. See that the event is not created
4. Go to add the Termination event
5. The Life Event is not available for the employee in the LOV

BUSINESS IMPACT
-----------------------
The employees benefits cannot be terminated due to this issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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