FA: SCM: OM: Importing Return Order Using FBDI Fails With: The original order line that the following return line references does not exist: source order XXXXXX, source order line 1, source order schedule 1. Make sure this return line references an origin
(Doc ID 2281849.1)
Last updated on APRIL 01, 2024
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and laterInformation in this document applies to any platform.
Symptoms
Problem Statement
An error is reported when importing a return (RMA) order using FBDI:
Error
The original order line that the following return line references does not exist: source order {SOURCE_ORDER_NUMBER}, source order line {SOURCE_ORDER_LINE_NUMBER}, source order schedule {SOURCE_ORDER_SCHEDULE_NUMBER}. Make sure this return line references an original order line that exists, and then resubmit the order.
Steps to Reproduce
- Importing a Return (RMA) order using FBDI
Cause
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In this Document
Symptoms |
Cause |
Solution |