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FA: SCM: OM: Importing Return Order Using FBDI Fails With: The original order line that the following return line references does not exist: source order XXXXXX, source order line 1, source order schedule 1. Make sure this return line references an origin (Doc ID 2281849.1)

Last updated on AUGUST 05, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
An error is reported when importing a return (RMA) order using FBDI:

Error

The original order line that the following return line references does not exist: source order {SOURCE_ORDER_NUMBER}, source order line {SOURCE_ORDER_LINE_NUMBER}, source order schedule {SOURCE_ORDER_SCHEDULE_NUMBER}. Make sure this return line references an original order line that exists, and then resubmit the order.

Steps to Reproduce

  1. Importing a Return (RMA) order using FBDI

Cause

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In this Document
Symptoms
Cause
Solution

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