B2B Cloud FTPS :Unable To Receive EDI Messages

(Doc ID 2284338.1)

Last updated on AUGUST 16, 2017

Applies to:

SOA Suite Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, B2B in SOACS issues

ACTUAL BEHAVIOR
---------------
Unable to receive EDI messages

Messages are not being read and processed.


EXPECTED BEHAVIOR
-----------------------
The messages should be read and processed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Listening Channel has been configured using SFTP transport protocol
2. Trading partners and documents have been defined as well.
3. See EDI Messages are not being read and processed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Not provided

Cause

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