Engagement Cloud: Groovy Script Is Not Working When We Click On 'Save and Close'' Button.
(Doc ID 2286081.1)
Last updated on JULY 12, 2017
Applies to:Oracle Fusion Engagement Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Groovy script is not working when clicked on 'Save and Close' button.
1. Log into Fusion Applications( Engagement Cloud)
2. Go to team member of service request based on organization
3. Write a groovy script to set a custom field
4. Save and Close
5. Do not see any value in custom field. Value is not populated for the custom field
Due to this issue, users cannot see any value in custom field
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