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Revenue Management Contract Generation Issue (Doc ID 2289316.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Applications 11.12.1.0.0 :
When attempting to run the Identify Customer Contracts process, the following error occurs.:

-- Error
After the import of data through the standard Customer Contract Source Data Import process, we don’t get the expected results.
The system generates one contract, containing just the After Sales performance obligation (but anyway it doesn’t get its Revenue Price, defined in the Revenue Price Profile setup), while the other Performance Obligation is missing.

 

1. Contract is not getting created or all lines are not included in the contract.

2. Invalid sub line type or any other errors reported by "Validate customer contract"

Cause

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In this Document
Symptoms
Cause
Solution


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