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Logout From SGD WebTop Page Button Is Not Possible If Using Primavera Virtual Desktop (Doc ID 2293215.1)

Last updated on OCTOBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When logging out from the SGD WebTop page by pressing the logout button it calls the java helper (jnlp file) and reconnects the account back to that page as long as the SGD client is open

EXPECTED BEHAVIOR
-----------------------
When clicking logout the connection should be closed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Primavera SGD environment
2. Logout

Cause

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In this Document
Symptoms
Cause
Solution


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