Error javax.mail.MessagingException: The username/password provided is not correct While Enabling Email Notification

(Doc ID 2293219.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Java Cloud Service - SaaS Extension - Version N/A and later
Information in this document applies to any platform.

Symptoms

While sending an email using the email User, contained inside the credential store user.custom.map, throws below error.

javax.mail.MessagingException: The username/password provided is not correct.Please provide right credentials.
at oracle.cloud.jcs.app.bridge.CloudMailSenderImpl.sendMessage(CloudMailSenderImpl.java:159)
at oracle.cloud.jcs.scanning.impl.extension.mail.CloudMailTransport.sendMessage(CloudMailTransport.java:185)
at com.riva.paas.email.view.bean.emailBean.sendResultByMail(emailBean.java:108)
at com.riva.paas.email.view.bean.emailBean.TestEmailAction(emailBean.java:123)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)

Changes

 

Cause

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