P6 Mobile Android Application Does Not Prompt To Reauthenticate After Logout When Using Single Sign-On (SSO) (Doc ID 2293665.1)

Last updated on OCTOBER 19, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When using the Android P6 Mobile app configured for SSO, after authentication, clicking sign out will take you back to the login page.
However, after re-clicking the Authenticate option at the login page, a second login does not generate the SSO authentication window resulting in the previously authenticated session from automatic login without re-prompting for username/password.

EXPECTED BEHAVIOR:
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When using P6 Mobile from Android, configured for SSO, after signing out of the mobile application subsequent login should re-prompt authentication with the configured SSO authentication scheme (i.e., form based authentication).

STEPS TO REPRODUCE:
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1. Configure P6 EPPM for SSO
2. Launch Android P6 Mobile
3. At the login page, select Use SSO and enter the SSO URL
4. Select Authenticate
5. Using a form based authentication, enter username/password when prompted then OK
6. This results in successful login to P6 Mobile
7. Select sign out
8. At the login page, click the authenticate button 
   
   Note:
   The product automatically logs in without re-prompting for username/password

ADDITIONAL INFO:
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The P6 Mobile application on iPhone does not exhibit this behavior.

Cause

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