Fusion PIM: An Application Error Occurred When Creating Item Copy
(Doc ID 2294317.1)
Last updated on JULY 26, 2022
Applies to:
Oracle Fusion Product Hub Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Common Setups
Unable to create items from copy
ERROR
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An application error occurred when create item. Please bounce ProductManagementServer.
Error message:
An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 27, Server Domain: SCMDomain, Server Instance: ProductManagementServer_1, Application Name: ProductManagementApp.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to PIM
2. Choose Create Items from task list
1.Navigator>Product Management>Product Management
2.Select the task-Create Item
Organization:ITEMMASTER
select-create from copy
Item:11.JJSH10506
select-Copy Attributes and Then Apply Templates
select Relationships-Organizations、Categories
Click OK
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create items from copy.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |